Our support desk is available 24/7 at:

support@jpwebworks.com.au

For network-related emergency support email:

emergency@noc.jphostworks.net

For development clients our extraweb provides details of your project's status, a staging site for work-in-progress, copies of your invoices, and your project team's direct contact information.

The extraweb is available at:

http://[your_client_id].extraweb.jpwebworks.com.au

If you don't have a copy of your client id or password, please contact us.

We maintain a publicly accessible support forum for web infrastructure clients at:

http://forum.jphostworks.com

The forum contains news and announcements, network information, FAQs, and a feedback forum where you're welcome to rave (or rant!) about our service.

We maintain a publicly accessible network operations centre web site at:

http://noc.jphostworks.com

The NOC site provides access to network-related status reports and news.